Empathy in Healthcare Is a Waste, Unless It’s a Strategic Focus. Building an organization that is truly wired to care requires a commitment by all.
The Open Empathy Organization People in organizations with a widespread sense of empathy possess an intuitive vibe for what’s going on in the world that helps them to see new opportunities faster than their competitors.
True Empathy is Key to Effective Philanthropy In a new opinion piece, Jump’s Dev Patnaik teams up with Kathleen Enright, the CEO of Grantmakers for Effective Organizations, to discuss the growing need for empathy in the non-profit world. In this rocky economy, simply caring deeply for others isn’t enough to grow and succeed.
Needs + Solutions = Innovation Here’s a simple equation that leads to new thinking and novel products. But it’s a formula that too few companies have grasped.
Innovation Starts with Empathy To grow and innovate, few things are more important than developing deep connections with the people you serve.
An Introduction to Customer Centricity Over the last decade, most companies have realized the need to become customer-centric. Yet, very few actually are. Customer centricity isn’t just about digital tools to improve customer service. It’s a strategy and a culture: a way to differentiate and make better decisions faster.
