Thriving in Ambiguity: Lessons from Exploratory Organizations Those who are struggling to deal with ambiguity can learn a lot from organizations that seem to thrive in uncertain environments.
Needfinding: The Why and How of Uncovering People’s Needs How do you find out what people really need? The answer is a hybrid of social science and design planning methodologies. Focus on critical needfinding principles to figure out what’s really going on.
